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Accessibility Statement

Accessibility Statement

MacCallum House warmly welcomes all guests. However, due to the historic significance of our 1880s-era landmark, the property is not completely wheelchair accessible.Removal of necessary physical barriers for accessibility is not readily achievable as such removal would threaten or destroy the historic significance of the property. Below is a list of these barriers as well as features to help those with disabilities. We are more than happy to talk with any guest directly to determine appropriate lodging options.

  • No elevator
  • Numerous steps
  • Narrow hallways and doorways are not wheelchair accessible
  • We offer designated handicapped parking at the back of the property with a ramp around the side of the building to the entrance
  • The first-floor dining room is accessible
  • The first-floor restroom is only partially accessible

The MacCallum House innkeepers are located on the second floor. Please call 707-937-0289 for an accessible check-in. 

For those that do not require the use of a wheelchair, we offer the following room descriptions:

  • Rooms 9, 10, 11, and 16 on the Main Property are all on the first floor and have no stairs and step-in showers. These rooms are not wheelchair accessible, but offer comfort for those with impaired mobility.
  • Room 27 at our Suites property is the most wheelchair-friendly room at the MacCallum House. Room 27 has a roll-in shower with a bench, a large bathroom with plenty of room for maneuvering, large doorways and the entrance to the suite property has a ramp and no stairs though the door does not open automatically.

For special accommodation needs, please call us directly at 707 937-0289 so we can help you determine the best guest room to ensure you have a comfortable arrival and enjoyable stay.

In addition, we work to ensure every guest who wishes to visit can do so regardless of their physical abilities. Among the ways we comply with ADA:

  • We ensure that individuals with disabilities can make reservations during the same hours and in the same manner as individuals without disabilities.
  • We have identified and described accessible features in our bed and breakfast and guest rooms in detail to allow individuals with disabilities to determine whether our Inn meets their needs.
  • We ensure that guest rooms are held for use by individuals with disabilities until all other guest rooms of that type have been rented.
  • We guarantee that the specific guest rooms, once reserved, are held for the reserving customer. We make reasonable efforts with third-party reservation systems to make all rooms available through at least some of these services and provide these third-party services with information concerning the accessible features of the hotel and the rooms.
  • Guests with service animals as defined in the ADA will be provided access to all areas of the inn afforded to those without service animals.

Website Accessibility

We are committed to facilitating the accessibility and usability of this website for all people with disabilities. We will continue to implement the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) or such other standards as required by the Americans with Disabilities Act (ADA). On a periodic basis, our website will be tested with assistive technology.

Please be aware that our efforts are ongoing. You may email us at reservations@maccallumhouse.com or call us at 707 937 0289 with questions or concerns regarding ADA accessibility issues, including issues accessing the website.